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210 reasons not to outsource IT Operations
There are a lot of good reasons to outsource IT Ops
but I've never seen the topic discussed in quite this way. Why WOULDN'T
you want to outsource IT?
First of all, let's talk about the reasons Hosting companies tout for moving forward with outsourcing:
- You don't have to carry as many IT persons on your payroll,
- You don't have to maintain certifications and training levels for IT personnel,
- Around the clock eyes on the environment,
- You
don't have to pay for real estate to maintain a server farm environment
(nor pay for air conditioning and electricity for support environment)
Refuting those points:
- No you don't have to carry as many IT persons on your payroll, but you have to pay for the Hosting company's IT personnel.
- No,
you don't have to maintain certifications and training levels for IT
personnel, but you do have to pay for the Hosting company's personnel to
maintain their certification levels.
- Around the clock
monitoring, call-home and self-healing technologies can provide the
around the clock eyes on your environment w/o undue load on your IT
staff.
- You will be paying not only for the real estate for
the server farm but also for the A/C and electricity to support them.
Add in the cost of additional bandwidth necessary for your employees to
work across your pipe to the Datacenter and these costs add up. While in
a hosted environment, you can share the hardware costs with other
environments, does that meet your regulatory requirements? Would that
pass a regulatory audit?
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